FAQs
What should I bring to class?
Minimal is best! However, classes can get sweaty, so for hygiene reasons, it is encouraged to bring a towel and water bottle.
What should I wear to class?
Anything you feel most comfortable to move in. Grip socks are recommended however it is optional. Bare feet are also welcome.
How long do classes run for?
All classes run for 45 minutes, this will include your stretch at the beginning and end of class.
How do I pay for classes and class packs?
All payments are made through Momence. Any merchandise purchases are done in studio via Eftpos only.
What if I have an injury?
It is very important to inform your trainer of any new and/or existing injuries prior to all classes. The instructor will then advise you whether or not you can participate with modifications. If you have an injury that prevents you from entirely doing a movement such as a full lunge or a full sit up, it is advised that you should take 1:1 sessions in order to correctly adjust before returning or entering a group class.
Are your classes pregnancy friendly?
All Pregnancy Friendly classes will be stated in the class description. Make sure to double check before booking yourself in! If you plan on starting Pilates after 15 weeks, with no other classes or experience under your belt, we will turn you away. Sorry! But we value you and bubs too much to let anything happen to you guys!
I’m a beginner, where do I start?
All classes can be modified to suit your level. However if you feel like you’re falling behind, shy or need extra love, please look into booking a few private classes.
Do I need to be fit to join a class?
No! Our classes are suitable for everyone all shapes and sizes, genders and athletic abilities. We offer modifications to suit and encourage everyone to stay within their own limits.
Something has come up last minute and I need to cancel, how can I go about this?
We understand that things come up unexpectedly all the time so we do have a 8 hour window to cancel if you’re not feeling up for it. If it is within 8 hours, there is a $25 cancellation fee (memberships only) or 1 class pass will be forfeited (packages). You can cancel your class through Momence. DM’s on social media, texts and emails will not be accepted.
What if I arrive late?
We understand that traffic can be unpredictable and if you arrive late your class will be shortened. If you are more than 10 minutes late it will be up to the instructor’s disclosure to turn you away to avoid class disruptions.
How does waitlisting work?
Want a specific time but the class has been booked out? Book into the Waitlist and once someone cancels, you will be notified by email and text. The cut off period is 2 hours prior the class commencing or midnight for . This list works on a first come first serve basis.
How do I book for a class?
Click on the Book now link and follow the prompts